CANCELLATION AND MODIFICATION POLICY
We’re here to help! If you’re thinking of cancelling your order or changing item/s , shipping address we recommend that you reach out to our friendly Customer Service Team by emailing us.
Cancellations and modifications do need to be requested at least 24-48 hours from the time the order was placed online. Once we receive your cancellation request, you will receive confirmation from our Customer Service team
RETURN POLICY
30 Day Return Policy
Our policy lasts 30 days. If 30 days have gone by since the delivery date, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and with original tags.
NOTE: Several types of goods are exempt from being returned, such as non-physical products like gift cards or discounts.
REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund/exchange,
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Please note that for refunds, a fee may be deducted for the respective third-party service charges.
LATE OR MISSING REFUNDS
If you haven’t received a refund yet, first check your bank account again.
Then contact our partner payment method, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact our friendly Customer Service Team.
SALE ITEMS
Only regular priced items may be refunded, unfortunately, sale items, items bought with discount code cannot be refunded. We will only allow exchange or issue a store credit for this.
EXCHANGES
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email for further instructions.
SHIPPING
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. We only refund the item cost.
If you are shipping an item, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.